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Kingfisher Carpets
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TERMS AND CONDITIONS * Ordering direct From Our High Street Store


All goods remain the property of Kingfisher Carpets until the invoice is paid in full.

A non-refundable deposit of 50% is payable upon order of goods.

A storage charge may be levied on goods not collected after two months of delivery to the store (unless previously agreed).

Should goods be faulty, Kingfisher Carpets will arrange for the product to be inspected by the manufacturer and or the Qualitus.

Should the goods be faulty Kingfisher Carpets will arrange for repair/replacement as per the directions of The Sale of Goods Act 1979 / Supply of Goods and Services Act 1982 (as amended).

We do not attend to doors, it is the customers responsibility to arrange for the doors to be cut.

Kingfisher Carpets adhere to the TSI code of conduct and are members of The Carpet Foundation.

We are not responsible for customers own sizes. If we have not been to measure and check the area, we are not responsible for any wrong sizes given or sub floor preparation. We will only supply and price for goods that have been ordered and any additional works or products required it is the customers responsibility.

All orders made that have not been measured by Kingfisher Carpets are to be paid for in full, prior to ordering of goods.

Kingfisher carpets will check sub floors as much as possible prior to fitting of floorings, however, if original floor covers are still in situ, then we are not able to check all sub floor activity. Such as but not inclusive of damp, alarm wires, door clearance, damaged, pipes. Kingfisher carpets are not responsible for attending to these issues.

Any goods that are not ordered through Kingfisher Carpets, are not covered within guarantee periods. 

Kingfisher Carpets are not responsible for any goods, not previously specified prior to ordering. 

Kingfisher Carpets is not responsible for any under floor heating. If customers have under floor heating, they are advised to refer to their manual for flooring specifications and to inform Kingfisher Carpets of these.

Unless previously stated, a P.U underlay will be used, unless requested or advised otherwise.

We are not responsible for labour works. We will organise installation of floorings, however, contracts are direct with the fitter. 
Any issues with works carried out with fitting of floorings are the responsibility of the fitter who installed. 

Carpets are subject to pole marks, shading and tracking. 
Loop/Berber carpets are subject to piling. To ensure you minimise the piling, a suction only vacuum cleaner is highly recommended. 
Twist/cut pile carpets a beater bar vacuum cleaner is recommended. 
Woollen carpets are a natural fibre and are subject fading. 
They are also subject to differing dye batches if ordered at different periods.

These terms and conditions do not affect your statutory rights

Terms & Conditions for online purchases - see terms & conditions at http://kingfisher-store.com/terms.asp

Kingfisher / Planbold Ltd 2013-2014





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